Frequently Asked Questions

We offer a comprehensive range including sliding windows (2/3/4 track), casement windows (side-hung and top-hung), fixed windows, tilt-and-turn windows, and combination windows. All are available in various profiles, finishes, and glass options to match your requirements.

Our aluminium sliding windows start from Rs. 250 per sq.ft. for standard profiles and go up to Rs. 800 per sq.ft. for premium imported systems. Final pricing depends on size, glass type, hardware, and finish. Contact us for a free detailed quote.

Yes, all our products come with ISI-marked toughened glass ranging from 5mm to 12mm thickness. We also offer laminated glass, double glazing (DGU), low-E glass, and tinted glass options for enhanced performance.

Absolutely! We offer powder coating in any RAL colour, anodized finishes (natural, bronze, black), and wood-grain finishes. Custom colour matching is available for large projects.

Yes, we offer free site visits and measurements within Delhi NCR. For other cities, a nominal visit charge may apply which is adjusted against your order value.

A typical residential project (5-10 windows) takes 1-2 days for installation. Larger projects are completed as per agreed timelines. Manufacturing takes 2-3 weeks after order confirmation.

We serve 50+ cities across India including Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad, Jaipur, Lucknow, Chandigarh, and more. Contact us to confirm service availability in your location.

We offer an industry-leading 10-year warranty on aluminium frames against manufacturing defects and 5-year warranty on hardware, rollers, and moving parts. Glass is covered for 1 year against manufacturing defects.

Yes, we offer Annual Maintenance Contracts (AMC) that include bi-annual servicing, lubrication, hardware tightening, sealant inspection, and priority support. AMC packages start from Rs. 1,500 per window per year.

We offer a 48-hour response guarantee for repair requests within Delhi NCR. Our technicians carry common spare parts for quick fixes. Warranty repairs are completely free; out-of-warranty repairs are charged nominally.

We typically require 50% advance with order, 40% before delivery, and 10% after installation. For large projects, customized payment milestones can be arranged.

Yes, we have partnered with leading banks and NBFCs to offer EMI options on projects above Rs. 50,000. Contact us for current EMI schemes and interest rates.

Orders can be cancelled before manufacturing begins with a full refund. Once fabrication starts, a 20% cancellation fee applies. Custom-made products cannot be cancelled once production has started.